The Effectiveness of Positive Communication Skills in Reducing Pain during Physiotherapy Session: A Quantitative Result from Questionnaire Surveys of Palestinian Orthopaedic Patients

Background: Physiotherapist has to communicate on a daily basis with clients and their families ,friends ,and other health care professionals. Physiotherapists assist patients with their pain in primary care settings aiming at relieving their pain, and improving their quality of life. Studies showed that poor communication often results in many negative consequences. However, few studies provide sufficient evidence to support the use of positive communication skills in reducing pain among orthopedic patient. Objectives: Examine the effectiveness of positive communication skills in reducing pain among orthopedic patient during physiotherapy sessions in 20 Palestinian rehabilitation centers dispensers on several areas and through an investigative program for the views of the orthopaedic patients among interview questionnaire for the inclusion of positive communication skills in the treatment session and its impact on relieving their pain. Methods: The current study employed non-experimental design by conducting a self-report questionnaires has approved by 3 of academic in the physiotherapy section at AAUJ, the study group covered a total number of (96) orthopaedic patients used a normal distribution to calculate an optimum sample size randomly selected from 20 centers in different Palestinian regions; 48 were male and 48 were female. Results: There was statistically significant change in intensity of pain in correlation with integration positive communication skill among orthopedic patients regardless of nature of disease during physiotherapy sessions indicate that (sig. =0.00, p< 0.05). Non-significant correlations were evident between patient’s demographic factors, pain and disease related factors, and change in the intensity of pain. Validity and reliability of the instrument were tested and the total instrument reliability test (Cronbach's Alpha) was 0.732. Conclusion: Physiotherapist communication skills play an essential role during treatment sessions to relive patient’s pain. Our data showed high impact of positive communication skills in reducing pain among orthopedic patient during physiotherapy session. The results show positive impact on patient's psychology and physiologies which are inseparable. However, results showed there are no statistical variances between study samples according to the independent variables.